Privacy Policy
Effective date: 17 September 2026
This policy covers the games published by NEWPLAY LIMITED, a company registered in New Zealand — including Rambutan Pop — and the website at newplay.co.nz. In this policy, "we" and "us" mean NEWPLAY LIMITED, and "our games" means any game we publish, on any platform we publish it on.
This policy explains what we collect, why, and what you can do about it.
The short version
- You do not need an account to play Rambutan Pop. We do not ask you for your name, email address or phone number.
- Your progress is stored on your own device, not on our servers.
- Our games show advertising. Our advertising partner collects data about your device in order to show and measure those ads. That is the only routine collection of personal information here.
- We do not sell your personal information.
What each game collects
Our games are not all the same, so this table says what is true of each one. Where the rest of this policy describes something a particular game does not do, that part does not apply to that game.
| Game | Advertising | Account or login | In-app purchases | Stored on your device |
|---|---|---|---|---|
| Rambutan Pop (Google Play, App Store) | Rewarded video, via Google AdMob | None | None | Level progress, stars, settings |
| Rambutan Pop (TikTok mini game) | Rewarded video | TikTok Login | None | Level progress, stars, settings |
What we collect
Stored on your device only
Your level progress, stars, settings and whether you have seen the tutorial are saved in your device's local storage. We cannot read it, it is not sent anywhere, and deleting the game deletes it.
Collected by our advertising partner
Our games show rewarded video ads, which you choose to watch in exchange for something in the game — in Rambutan Pop, extra time or a booster. Ads are served by Google AdMob. To serve, cap and measure them, Google may process:
- your device's advertising identifier;
- your IP address, and a coarse location (typically country) derived from it;
- device and app information such as model, operating system version, language and the app version;
- whether an ad was requested, shown, watched to the end, or clicked.
Google acts as an independent controller of this data. What Google does with it is described at https://policies.google.com/technologies/partner-sites and in the Google Privacy Policy at https://policies.google.com/privacy.
If you play through TikTok
The TikTok mini game version of a game signs you in through TikTok. In that version we receive the TikTok account identifier TikTok gives us, and the display name and avatar you have made visible to apps. We use them only to show who you are inside the game. We do not receive your TikTok password, your contacts, or your activity outside the game.
Our website
If you contact us through newplay.co.nz or by email, we receive whatever you put in the message, including your email address, and keep it for as long as we need it to deal with your enquiry. The site is a set of static pages served from our own server. It sets no cookies, uses no analytics, and does not track visitors.
What we do not collect
Our games do not collect your name, email address, phone number, postal address, contacts, photos, microphone or camera input, health data, or precise GPS location. Rambutan Pop has no chat and no way for players to send each other anything, and no in-app purchases, so we never see payment details.
Why we use it
| Purpose | Data used |
|---|---|
| Letting you keep your progress | Progress data, stored on your device |
| Showing rewarded ads you chose to watch | Device identifiers, IP address, coarse location, device and app info |
| Paying for the game through advertising, and measuring whether ads worked | Ad interaction data |
| Keeping our games working and fixing faults | Device and app information |
| Answering you when you write to us | What you put in your message |
Data safety summary
This is the same information as the Google Play "Data safety" section, for Rambutan Pop:
| Data type | Collected | Shared | Purpose | Optional |
|---|---|---|---|---|
| Device or other identifiers | Yes, by Google AdMob | Yes, with Google | Advertising | No |
| Approximate location (from IP) | Yes, by Google AdMob | Yes, with Google | Advertising | No |
| App info and performance | Yes, by Google AdMob | Yes, with Google | Advertising, app functionality | No |
| App activity (ad interactions) | Yes, by Google AdMob | Yes, with Google | Advertising | No |
| Personal info, files, messages, contacts, photos, audio, payment info | No | No | — | — |
| Game progress | Stored on your device, not collected by us | No | App functionality | — |
Data is transmitted over encrypted connections.
Children
Our games are not directed at children under 13, and we do not knowingly collect personal information from them. Rambutan Pop is rated for players aged 13 and over. If you believe a child under 13 has provided us with personal information, write to info@newplay.co.nz and we will delete it.
Where your information goes
We are based in New Zealand. Google processes advertising data on servers in a number of countries, which may not be the country you are in. Google's own policy describes those transfers and the safeguards applied to them.
How long it is kept
Progress data stays on your device until you delete the game or clear its data. Advertising data is kept by Google according to Google's retention policy, not ours. Messages you send us are kept for as long as we need them to deal with your enquiry.
Your choices and your rights
- Reset or delete your advertising ID. On Android: Settings → Google → Ads. On iOS: Settings → Privacy & Security → Tracking. This limits what advertisers can tie together across apps.
- Don't watch the ads. Every ad in Rambutan Pop is one you start yourself. Nothing in the game is gated behind watching one.
- Delete your progress by clearing the app's data or uninstalling the game.
Depending on where you live, you may also have the right to ask what personal information we hold about you, to have it corrected or deleted, or to object to how it is used — under, among others, the New Zealand Privacy Act 2020, the Philippine Data Privacy Act 2012, Malaysia's PDPA 2010, Indonesia's Personal Data Protection Law, and Thailand's PDPA. Write to info@newplay.co.nz and we will respond within the time the applicable law allows. Because our games collect so little and Rambutan Pop has no accounts, we may not be able to identify data as yours; if that happens we will tell you.
You may also complain to the privacy regulator where you live. In New Zealand that is the Office of the Privacy Commissioner, https://www.privacy.org.nz.
Security
Rambutan Pop holds no accounts and no payment details, which removes most of what could be stolen. Traffic between our games and our advertising partner is encrypted in transit.
Changes
If we change what our games collect, or publish a game that collects something new, we will update this page and change the effective date at the top. Where the change is significant, we will say so in the game before it takes effect.
Contact
- NEWPLAY LIMITED
- 48d Sunrise Avenue, Mairangi Bay, Auckland 0630
- New Zealand
- info@newplay.co.nz
Terms of Service
Effective date: 17 September 2026
These terms are an agreement between you and NEWPLAY LIMITED, a company registered in New Zealand, about your use of the games we publish — including Rambutan Pop — on any platform we publish them on. In these terms, "we" and "us" mean NEWPLAY LIMITED, and "the game" means whichever of our games you are playing. By installing or playing, you accept these terms. If you do not accept them, do not play.
1. Your licence
We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the game for your own entertainment. That is all it is: we are not selling you the game or any part of it.
2. What you may not do
You may not:
- copy, sell, rent, sublicense or redistribute the game;
- reverse engineer, decompile or disassemble it, except where the law says you may despite this term;
- modify the game, or use tools, bots or altered clients to change how it behaves;
- interfere with the game, our systems, or our advertising partners' systems, or try to obtain money from advertising fraudulently;
- use the game in any way that breaks the law where you are.
3. Age
Our games are intended for players aged 13 and over. If you are under the age of majority where you live, you may play only with the consent of a parent or guardian, who accepts these terms with you.
4. Advertising
Rambutan Pop is free and is paid for by advertising. It shows rewarded video ads, which you start yourself in exchange for extra time or a booster. You are never required to watch one to keep playing. We do not control the content of the ads; they come from Google AdMob. What data the ads involve is described in our Privacy Policy at https://www.newplay.co.nz/legal#privacy-policy.
5. Purchases
Some of our games may offer in-app purchases. Rambutan Pop does not: it has no purchases of any kind, and we never see your payment details. Where a game does offer them, the purchase is made through the app store you installed the game from, under that store's terms, and any refund is handled by that store under its refund policy, not by us.
6. No real-world value
Anything you earn inside a game — progress, stars, boosters, time, in-game currency — has no monetary value, cannot be exchanged for money or anything else outside the game, and is not your property. We may change, reset or remove it at any time, including when we update a game's balance. Nothing in our games is gambling: there is no wager, no prize of value, and no chance-based purchase.
7. Your progress
In Rambutan Pop, progress is stored on your device. We do not back it up. Changing device, clearing the app's data or uninstalling the game will lose it, and we cannot restore it.
8. Our rights in the game
Our games, including their code, artwork, sound, names and logos, belong to us or our licensors and are protected by copyright and other laws. These terms give you no rights in them beyond the licence in section 1. "Rambutan Pop" and the NEWPLAY LIMITED name are ours.
9. Changes and availability
We may update, change or stop offering a game, or any part of it, at any time. We may change these terms; the current version will always be at this address with its effective date. If you keep playing after a change, you accept it.
10. Ending the licence
You may end it at any time by uninstalling the game. We may end it if you break these terms.
11. No warranty
Our games are provided "as is" and "as available". To the extent the law allows, we make no promises that they will be uninterrupted, error-free, or fit for any particular purpose, and we exclude all warranties that are not expressly given here.
Nothing in these terms limits rights you have that cannot be excluded by law. If you are a consumer in New Zealand, the Consumer Guarantees Act 1993 may give you rights that these terms do not affect. If you acquire a game for business purposes, the Consumer Guarantees Act does not apply.
12. Our liability
To the extent the law allows, we are not liable for indirect or consequential loss, loss of data, loss of profit, or loss of anything you earned inside a game. Where we are liable and the law does not allow that to be excluded, our total liability to you is limited to the greater of NZD 100 and what you have paid us in the twelve months before the claim.
13. Governing law
These terms are governed by the law of New Zealand, and the New Zealand courts have non-exclusive jurisdiction over any dispute. If you are a consumer somewhere else, this does not take away the protection of the mandatory consumer law of the country you live in.
14. General
If any part of these terms is unenforceable, the rest stays in force. Our not enforcing a term is not a waiver of it. These terms are the whole agreement between us about our games.
15. Contact
- NEWPLAY LIMITED
- 48d Sunrise Avenue, Mairangi Bay, Auckland 0630
- New Zealand
- info@newplay.co.nz